Talk to a real person.
Questions about sizing, your rig or an order? Call or email the Nomad team. We're here Monday to Friday, 9am to 5pm ET.
Get to the right person, fast
Before you buy
Sizing, which mattress fits your rig, firmness, or anything else before you order.
info@nomad-mattress.comAlready a customer
Shipping updates, express shipping, returns, the sleep trial and warranty claims.
customercare@nomad-mattress.comDealers and business
Want to carry Nomad in your store or dealership? Apply to become a dealer.
Become a dealer →Looking for a quick answer?
Contact FAQs
What are your hours?
Our team is available Monday to Friday, 9am to 5pm Eastern Time. We're closed on weekends.
Which email should I use?
Use info@nomad-mattress.com for questions before you buy. If you've already placed an order, email customercare@nomad-mattress.com for shipping, returns and warranty help.
Can I visit you in person?
Our Barrie address is our office and distribution centre. Please call or email us before you plan a visit.
How do I arrange express shipping?
Place your order on the website, then call 1-800-265-9615 or email customercare@nomad-mattress.com. Express shipping is available for an additional charge.
How do I start a return or warranty claim?
Email customercare@nomad-mattress.com with your order number. See the Nomad Guarantee page for the full details.
Talk to a real person.
Questions about sizing, your rig or an order? Call or email the Nomad team. We're here Monday to Friday, 9am to 5pm ET.
Get to the right person, fast
Before you buy
Sizing, which mattress fits your rig, firmness, or anything else before you order.
info@nomad-mattress.comAlready a customer
Shipping updates, express shipping, returns, the sleep trial and warranty claims.
customercare@nomad-mattress.comDealers and business
Want to carry Nomad in your store or dealership? Apply to become a dealer.
Become a dealer →Looking for a quick answer?
Contact FAQs
What are your hours?
Our team is available Monday to Friday, 9am to 5pm Eastern Time. We're closed on weekends.
Which email should I use?
Use info@nomad-mattress.com for questions before you buy. If you've already placed an order, email customercare@nomad-mattress.com for shipping, returns and warranty help.
Can I visit you in person?
Our Barrie address is our office and distribution centre. Please call or email us before you plan a visit.
How do I arrange express shipping?
Place your order on the website, then call 1-800-265-9615 or email customercare@nomad-mattress.com. Express shipping is available for an additional charge.
How do I start a return or warranty claim?
Email customercare@nomad-mattress.com with your order number. See the Nomad Guarantee page for the full details.

